New Delivery Procedures
To have a custom order delivered to your house, Five Elements and Solid offer a local delivery service for a very reasonable price. We have our own White Glove delivery team and they are very, very careful. Our experienced White Glove delivery team will inspect, assemble, install, remove and recycle all packaging materials.
We are able to make deliveries and understand if you are concerned about the procedures and protocols we are taking during this time. We want to ensure that everyone’s safety is our top priority. That being said, these are the following extra procedures that we will be doing:
The delivery team will text you when they are headed your way and again when they have arrived. They will be practicing social distancing and have on protective gear, including masks and gloves. They are changing clothes between deliveries as well. Upon arrival, we will remove and recycle all packaging.
For everyone's safety, we are asking that the rooms be clear of people and pets, including children and if possible, please have doors and windows open and leave them open during delivery to help with air circulation.
We currently service Austin and surrounding areas.
Contact us with any questions or information on delivery outside the Austin and surrounding areas.